{"product_id":"ai-system-support-session","title":"AI System Support Session","description":"\u003cp\u003e\u003cstrong\u003eOne-time, as-needed support for an existing StorefrontSignal implementation.\u003c\/strong\u003e\u003c\/p\u003e\u003ch2\u003eAI System Support Session — $97\u003c\/h2\u003e\u003cp\u003eThe AI System Support Session provides up to 60 minutes of remote diagnostic review and minor support for one reasonably defined issue involving an existing StorefrontSignal implementation.\u003c\/p\u003e\u003cp\u003eThis service is available only to existing StorefrontSignal implementation customers. It is not a subscription and does not include unlimited support.\u003c\/p\u003e\u003ch3\u003eIncluded\u003c\/h3\u003e\u003cul\u003e\n\u003cli\u003eUp to 60 minutes of remote diagnostic review and minor support\u003c\/li\u003e\n\u003cli\u003eOne reasonably defined issue\u003c\/li\u003e\n\u003cli\u003eDiagnostics for an issue that developed later\u003c\/li\u003e\n\u003cli\u003eTroubleshooting an older implementation\u003c\/li\u003e\n\u003cli\u003eReview of a third-party or customer-made change\u003c\/li\u003e\n\u003cli\u003eChecking an existing workflow or integration\u003c\/li\u003e\n\u003cli\u003eMinor configuration assistance where appropriate\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003eOrdinary scheduling, payment processing, and basic appointment administration do not count toward the included 60 minutes. Substantive technical review, including necessary review of logs, files, configurations, or system behavior, may count toward the included diagnostic time.\u003c\/p\u003e\u003ch3\u003eNot included\u003c\/h3\u003e\u003cul\u003e\n\u003cli\u003eNew major features\u003c\/li\u003e\n\u003cli\u003eAn entirely new AI assistant or workflow\u003c\/li\u003e\n\u003cli\u003eNew complex integrations\u003c\/li\u003e\n\u003cli\u003eFull website redesign\u003c\/li\u003e\n\u003cli\u003eUnrelated computer or website support\u003c\/li\u003e\n\u003cli\u003eUnlimited development or support\u003c\/li\u003e\n\u003cli\u003eThird-party subscriptions, API usage, or infrastructure charges\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003eStorefrontSignal does not guarantee resolution within one session. If additional work is needed, StorefrontSignal will stop and obtain your approval for a separate quote before continuing.\u003c\/p\u003e\u003ch3\u003eStorefrontSignal Corrections Are Not Paid Support\u003c\/h3\u003e\u003cp\u003e\u003cstrong\u003eYou do not need to purchase an AI System Support Session for StorefrontSignal to investigate and correct a defect in StorefrontSignal's own original agreed delivered work.\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eIf something within the agreed project scope was delivered by StorefrontSignal and does not operate as agreed because of a defect in StorefrontSignal's work, StorefrontSignal must have a reasonable opportunity to investigate and correct that issue under the applicable project correction and acceptance terms.\u003c\/p\u003e\u003cp\u003eThe $97 AI System Support Session is intended for later, as-needed support involving an existing StorefrontSignal implementation, such as diagnosing an issue that develops later, troubleshooting an older implementation, reviewing a third-party change, investigating a customer-made change, checking an existing workflow or integration, or providing minor configuration assistance.\u003c\/p\u003e\u003cp\u003eThe paid support session is not a substitute for StorefrontSignal's responsibility to correct an actual defect in its own agreed delivered work.\u003c\/p\u003e\u003ch3\u003eThird-party services\u003c\/h3\u003e\u003cp\u003eExisting API usage, software subscriptions, hosting, automation platforms, and other third-party provider charges remain the customer's responsibility unless explicitly included in writing.\u003c\/p\u003e\u003ch3\u003eEligibility and approval\u003c\/h3\u003e\u003cp\u003eBefore payment, contact StorefrontSignal so we can confirm that you are an existing implementation customer and that the issue fits this session.\u003c\/p\u003e\u003cp\u003eNever send passwords, API keys, private keys, wallet seed or recovery phrases, recovery codes, or other credentials through email, order notes, or a standard contact form. If secure access is required, StorefrontSignal will provide separate instructions.\u003c\/p\u003e","brand":"StoreFrontSignal","offers":[{"title":"Default Title","offer_id":50300530262156,"sku":null,"price":97.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0772\/3735\/4636\/files\/hf_20260828_034514_a0d52192-56d9-4557-ae6c-a526f10ca22a.png?v=1787888955","url":"https:\/\/storefrontsignal.com\/products\/ai-system-support-session","provider":"StoreFrontSignal","version":"1.0","type":"link"}